Shipping policy

Shipping

We aim to dispatch all orders within 1–3 business days. Delivery times will vary depending on your location, with available options shown at checkout.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

We ship to a selection of international destinations. Please note that delivery times may vary, and customs fees, duties, or taxes may apply. These charges are set by your local customs authority and are the responsibility of the customer.

Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey. If you haven’t received this, just get in touch and we’ll resend it.

If your tracking shows your parcel as delivered but you haven’t received it, we recommend checking with neighbours or safe places first. If it’s still missing, please contact us within 5 days of the delivery date so we can assist you further.